🚚 SHIPPING POLICY
Effective Date: May 6, 2026
Thank you for shopping with Book of Life – Natural Healing LLC at:
🌐 https://authorniddiaalexander.com
This Shipping Policy explains how we process, ship, and deliver physical products purchased through our website.
1. ORDER PROCESSING
All orders are processed within 2–7 business days after payment confirmation unless otherwise stated.
Orders are not processed, shipped, or delivered on:
- Sundays
- Major holidays
- Non-business days
Processing times may vary during:
- High order volume periods
- Promotional events
- Holidays
- Unexpected operational delays
Customers will receive confirmation once an order has been processed and shipped.
2. SHIPPING METHODS
We use reputable shipping carriers to deliver physical products, including paperback and hardcover books.
Shipping methods and estimated delivery times may vary depending on:
- Destination
- Carrier availability
- Shipping option selected at checkout
3. SHIPPING RATES
Shipping costs are calculated at checkout based on:
- Package weight
- Shipping destination
- Selected shipping method
Additional shipping charges may apply for:
- International orders
- Expedited shipping
- Large or multiple-item orders
4. DELIVERY TIMEFRAMES
Estimated delivery times are provided for convenience only and are not guaranteed.
Typical delivery estimates:
- Domestic orders: 3–10 business days
- International orders: 7–21 business days
Actual delivery times may vary due to:
- Carrier delays
- Weather conditions
- Customs processing
- Incorrect shipping information
- Global shipping disruptions
5. INTERNATIONAL SHIPPING
We may offer international shipping to select countries.
Customers are responsible for:
- Customs duties
- Import taxes
- VAT fees
- Additional international shipping charges
Book of Life – Natural Healing LLC is not responsible for customs delays or additional fees imposed by your country.
6. ORDER TRACKING
If tracking is available, tracking information will be sent to the email address provided during checkout once the order ships.
Please allow time for tracking updates to appear within the carrier’s system.
7. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to customer error
- Lost packages resulting from inaccurate shipping details
Additional shipping fees may apply for returned or reshipped packages.
8. LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been shipped and transferred to the carrier:
- Delivery responsibility passes to the shipping provider
We are not liable for:
- Lost packages
- Stolen packages
- Shipping delays caused by carriers
However, we will make reasonable efforts to assist customers in resolving shipping issues with the carrier.
9. DAMAGED ITEMS
If your order arrives damaged:
- Contact us within 7 days of delivery
- Include your order number
- Provide photos of the damaged item and packaging
Approved claims may qualify for:
- Replacement
- Store credit
- Refund (where applicable)
10. SHIPPING RESTRICTIONS
We reserve the right to:
- Refuse shipment to certain locations
- Cancel orders suspected of fraud
- Restrict shipping based on legal or operational limitations
11. DIGITAL PRODUCTS
This Shipping Policy applies only to physical products.
Ebooks and digital downloads are delivered electronically and are not subject to shipping charges or physical delivery times.
12. CONTACT US
For shipping questions or support, contact:
📧 bookoflifenhh@gmail.com
🌐 https://authorniddiaalexander.com
Please include:
- Your order number
- Shipping details
- Description of the issue
13. POLICY CHANGES
Book of Life – Natural Healing LLC reserves the right to modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting to this page.